Terms of service

Effective Date: May 3, 2026

Welcome to Krestly. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. Account Terms

You must provide accurate, complete, and current information when creating an account.

You are responsible for maintaining the confidentiality of your account credentials.

You agree to accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

All prices listed on our website are in INR (₹) and may be inclusive or exclusive of applicable taxes.

We reserve the right to modify prices at any time without prior notice.

Payments must be made through approved payment methods available on our website.

For Cash on Delivery (COD), payment must be made at the time of delivery.

Orders may be cancelled if payment is not successfully completed.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.

However, we do not warrant that product descriptions or other content are error-free, complete, or current.

Slight variations in color or appearance may occur due to screen differences.

4. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to accept or reject any order at our discretion.

Orders may be cancelled due to product unavailability, pricing errors, or suspected fraudulent activity.

In case of cancellation after payment, a full refund will be processed.

5. Shipping and Delivery

We aim to process and ship orders within 5 business days.

Delivery timelines may vary based on location and external factors.

We are not liable for delays caused by courier partners or unforeseen circumstances.

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Returns and refunds are subject to our Return Policy.

Products must be returned in unused condition with original packaging.

Refunds will be processed after inspection and approval.

Shipping charges (if any) may be non-refundable.

7. Prohibited Uses

You agree not to use our website or services for:

Any unlawful or fraudulent activities

Violating any applicable laws or regulations

Transmitting harmful code, viruses, or malware

Infringing on intellectual property rights

Harassing, abusing, or harming others

We reserve the right to terminate your access if you engage in prohibited activities.

8. Limitation of Liability

Krestly shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

Our total liability shall not exceed the amount paid by you for the product in question.

We do not guarantee uninterrupted or error-free service.

9. Intellectual Property

All content on this website (logos, images, text, graphics) is the property of Krestly and is protected under applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh.

12. Contact Information

If you have any questions about these Terms, please contact us:

Business Name: Krestly Shops

Email: krestlyshop@gmail.com

Phone: 7705976079